FAQ & PARTNER COMPANIES
What is an airport shuttle?
We are an on demand shared ride van service. We use big vans with lots of storage. We understand the stress of air travel and our reliability and advance reservations reduce that pressure.
What is your service area?
We serve locations in the French Quarter, Downtown area, Central Business District (CBD), Warehouse District (near the Convention Center) and Uptown New Orleans. Click here for your location.
Can I return with your service?
Yes, we will pick you up at any location we serve. Click here for your location.
How do I find your van?
See our FIND THE VAN page.
What hours do you operate?
3:30 AM to 2:00 AM 365 days a year
How do I make a reservation?
When you have your flight info, call 866-596-2699, or visit the RESERVATION page.
When do I make a reservation?
As soon as you have your flight info.
Do you accept credit cards?
VISA, MasterCard, American Express and Discover.
Can you offer even lower fares to large groups?
Yes. Check with your meeting planner/event planner to see if an account has been set-up. If you are the planner, call 866-596-2699 and using our automated phone system select option 2 for our Group Sales Department.
Are you a national company? Go Groundnet. The world's largest network for rides to & from airports. When planning your trip, go to http://www.groundnet.com for all of your rides in & out of airports.
Are you just airports?
Yes and No. Airport Shuttle is only permitted to provide transportation to or from the Louis Armstrong New Orleans International Airport. However, if your travel needs require other forms of transportation or services one of our other divisions can surely fill your needs. They are listed below for your convenience:
OUR RATES ARE:
- Adults (6 or older):
$30.00 Round Trip per person; $15.00 One-Way per person
- Child (under 6) Free
- Travelers must provide their own child car seats or booster seats. Airport Shuttle does not provide child car or booster seats.
- If Wheelchair Accessible Service is needed please call our Reservations department at 866-596-2699 for assistance.
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